Useful Contacts

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Useful Contacts

Bus Pass Scheme England
FREE off peak travel for anyone who is disabled. You’re eligible for a disabled person’s pass if you live in England and are ‘eligible disabled’. Some Councils may offer additional benefits such as free peak time travel too.

Bus Pass Scheme Northern Ireland, Scotland and Wales
In Northern Ireland disabled travellers are elgible for free of half price travel. For more details check:
In Scotland you can get a pass from the local Council which will allow free travel at any time of day plus a companion pass for those who need help to travel. More details at:
In Wales you need to contact the local Council who run a similar scheme to that of Scotland mentioned above. Find out more here:

Changing Places
This website has a map of changing places toilet locations with opening hours and provides details of features available such as hoists and height adjustable changing benches.

Disabled Motoring UK
This charity campaign for improvements in access and quality for disabled motorists and Blue Badge holders. Members receive a monthly magazine and can access information officers who can advise on specific transportation issues or requirements for individuals.

Fuel Service
A fantastic app that assists drivers who can’t leave their car whilst refuelling by notifying the station so someone can come out and help. Not all stations are sign up yet but the number is growing. The app is compatible with iPhone, Android and Windows Phones.

The Motability Scheme helps you get mobile by exchanging your qualifying mobility allowance to lease a new affordable car, Wheelchair Accessible Vehicle, scooter or powered wheelchair. To be eligible for the Scheme you need to be the recipient of one of the following mobility allowances:

  • Higher Rate Mobility Component of Disability Living Allowance
  • Enhanced Rate of the Mobility Component of Personal Independence Payment
  • War Pensioners’ Mobility Supplement
  • Armed Forces Independence Payment

National Express
Disabled travellers can get a Disabled Coachcard which offers 1/3 off Standard and Fully Flexible fares to hundreds of UK towns, cities and airports in the UK. The disabled Coachcard costs £12.50 (plus £2.50 P&P) a year.

National Federation of Shopmobility
This website has a searchable database of all affiliated schemes that lend manual wheelchairs, powered wheelchairs and scooters in towns and shopping centres.

You can get a third off Train travel with a Disabled Persons Railcard. You are eligible for the Disabled Persons Railcard if you:

  • receive Personal Independence Payments (PIP)
  • receive Disability Living Allowance (DLA) at either:
  • the higher or lower rate for the mobility component, or
  • the higher or middle rate for the care component
  • have a visual impairment
  • have a hearing impairment
  • have epilepsy
  • receive Attendance Allowance or Severe Disablement Allowance
  • receive War Pensioner’s Mobility Supplement
  • receive War or Service Disablement Pension for 80% or more disability
  • buy or lease a vehicle through the Motability scheme

Stations Made Easy
Stations Made Easy is an interactive tool on the National Rail Enquiries website. It helps people to find their way around stations and, where possible, navigate away from features that make using stations difficult e.g. stairs to find a more suitable route.

Transport for London
This website provides transport accessibility information as well as a range of maps and guides you can order. You can also sign up to receive a FREE ‘please offer me a seat’ badge and card.

Call Us

Tel: 0203 793 0098

Parking for Blue Badges